He/she will support the overall successful operation of the department by upholding the board of pharmacy, state, and federal laws and regulations. He/she will assist Pharmacy Manager establish and/or ensure the Pharmacy Department operates within all applicable licensing, standards of practice, policies, and procedures for the department and HOPE Clinic. The Staff Pharmacist will provide his/her expertise to assist Pharmacy Manager in the implementation, operation, and daily management of HOPE Clinic’s Pharmacy Department. Staff Pharmacist HOPE Clinic – Health & Wellness Center/Alief This individual must be dependent and self-driven to undertake tasks by providing excellent customer service to ensure the pharmacy runs smoothly and ensure all patients have access to their medications. Lead Pharmacy Technician models, enforces, and provides direction to the pharmacy team on proper patient service approaches and techniques to ensure patient needs, complaints, and issues are resolved by assisting the pharmacist in the prescription fulfillment process in order to uphold the pharmacy’s professional reputation processing third party insurance claims and/or rejections assisting patients with prescription orders and purchases and completing, maintaining and securing paperwork, forms and other required documentation. The Lead Pharmacy Technician will assist the Pharmacy Manager to ensure all pharmacy personnel complies with federal and state pharmacy and drug laws, rules, and regulations requirements, and provide proper training to pharmacy department personnel including but not limited to pharmacy technicians and interns. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and/ or necessary by the supervising pharmacist. This position is responsible for leading the pharmacy technicians with the daily operations of the pharmacy department. Senior Pharmacy Technician HOPE Clinic – Health & Wellness Center/Alief The Quality Manager will reflect the mission, vision, and value statements of HOPE Clinic in the health centers and communities that we serve. This might include creating checklists or manuals that help employees follow best practices when providing care. Quality assurance nurses may also be tasked with developing new procedures or policies related to their area of expertise. The Quality Assurance and Risk Manager will ensure that HOPE Clinic adheres to quality standards and protocols, and perform audits, inspections, and other assessments of these services to ensure that they meet all relevant requirements. This position may need to assess clinical processes to optimize patient care efficiencies, as well as help train staff on new or improved clinical practices. He/she will support quality improvement activities and risk mitigation efforts, including patient care processes and patients’/customers’ feedback. Monitors compliance with current laws, process improvements, and implementation of clinical best practices. The Quality Assurance and Risk Manager evaluates the quality of patient care. Language: Bilingual English and Arabic/Burmese/Chinese/Spanish/Vietnamese/Other Quality Assurance & Risk Manager HOPE Clinic – Health & Wellness Center/Alief
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